Privacy Policy

Last updated: August 2026

This Privacy Policy explains how jibuchap ("we") collects, uses, and protects information when you use our FAQ chatbot platform.

1. Information we collect

• Account data: name, email, organization details, and password (stored hashed).
• Chat data: visitor messages, bot responses, and conversation metadata for analytics.
• Usage data: IP addresses and request logs for security and rate limiting.

2. How we use information

We use data to operate the Service, improve FAQ matching, provide analytics, send account-related emails (verification, password reset, team invites), and prevent abuse.

3. Data sharing

We do not sell your data. We may share information with infrastructure providers who process data on our behalf under confidentiality obligations.

4. Retention

Account and conversation data are retained while your organization uses the Service. You may request deletion by contacting support.

5. Security

Passwords are hashed. Sessions use secure cookies. Tenant data is isolated at the application and database level.

6. Your rights

Depending on your jurisdiction, you may request access, correction, or deletion of personal data. Contact us at support@jibu.local.

7. Changes

We may update this policy. Continued use after changes constitutes acceptance of the updated policy.