FAQ

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Everything you need to know about jibuchap — from getting started to going live.

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What is jibuchap?

jibuchap is an embeddable AI chatbot that answers customer questions from your FAQ library. It runs on your site, learns from your content, and escalates to humans when needed.

How is this different from a basic chatbot?

Basic chatbots match keywords. jibuchap uses semantic search and LLMs to understand intent, maintain conversation context, and give accurate answers grounded in your knowledge base.

Can I use my own AI model?

Yes. Connect OpenAI, Anthropic, or a local model via Ollama. You control API keys, model choice, and per-conversation costs.

What if jibuchap gets something wrong?

Visitors can rate responses. Wrong answers land in your unanswered queue so you can add or fix FAQs. jibuchap always offers a path to human support.

Can I self-host?

Absolutely. jibuchap ships as a single Docker image with SQLite. Run it on your own server with full data sovereignty.

How long does setup take?

Most teams go live in under 5 minutes: import FAQs, customize the widget, paste the embed snippet. See our how it works guide for the full walkthrough.

Is there a free trial?

Yes — every plan includes a 14-day free trial. No credit card required. Sign up to get started.

Can agencies manage multiple clients?

Yes. jibuchap is multi-tenant by design. Manage dozens of client chatbots from one dashboard, each with isolated FAQs, analytics, and billing. See our Agency plan.