FAQ
Common questions about jibuchap
Setup time, WhatsApp, billing, bringing your own model, and running it on your server.
No credit card required
The short version
If something isn’t here, it’s probably in the product — or email us after you sign up.
01What is jibuchap?
A website chatbot that answers from your FAQ library. Email and WhatsApp land in the same inbox. If it can’t help, someone on your team can take the thread.
02How is this different from a basic chatbot?
Keyword bots guess, or they invent a paragraph. jibuchap searches the FAQs you wrote, keeps the conversation, and can pass it to a person instead of making something up.
03How long does setup take?
Most people paste the snippet the same afternoon. Import a handful of FAQs, change the color, try a question. Walkthrough on how it works.
04What channels does jibuchap support?
The website widget, plus email, WhatsApp, Facebook Messenger, and Instagram — all in one agent inbox. Slack, Discord, and Telegram are for staff alerts.
05What if jibuchap gets something wrong?
Visitors can rate replies. Misses show up under unanswered so you can add a FAQ. There’s always a way to bring a person in.
06Can I use my own AI model?
On Pro. Connect OpenAI, Anthropic, or a local Ollama model for the cases your FAQs don’t cover. You keep the keys. See plans.
07Is there a free trial?
Yes. 14 days on every plan, no credit card. Free, Basic, and Pro are on pricing.
08Can agencies manage multiple clients?
Yes. One login can run many workspaces — each with its own FAQs, inbox, and billing. That’s included on every plan; you aren’t buying a separate agency tier.
09Can I self-host?
Yes. One Docker image, SQLite or Postgres. Your server, your data. You’re not paying per seat.