Features

Live chat, an inbox, and a FAQ bot in one place

Import your FAQs, paste a script tag, and reply from the same inbox as WhatsApp and email. Automations and the help center are on every plan.

No credit card required

The product

What’s in the product

The chatbot is the front door. Inbox, knowledge, and handoff sit behind it.

  1. Embeddable widget

    Paste one script tag. Colors, languages, and a live preview live in admin.

  2. FAQ knowledge + help center

    Import a CSV or type them in. The public help center uses the same library.

  3. Omnichannel inbox

    Website chat, email, WhatsApp, Messenger, and Instagram sit in one agent view.

  4. Agent handoff

    When the bot misses, staff reply in the same thread. The visitor doesn’t start over.

  5. Automations

    Canned replies, keyword rules, and optional auto-handoff. Same admin as the chatbot.

  6. Analytics

    Resolution rate, unanswered questions, and thumbs-down. That’s how you know which FAQs to write next.

  7. Workspaces

    One login for many sites. Each workspace keeps its own FAQs, inbox, and billing.

  8. AI fallback

    On Pro, connect OpenAI, Anthropic, or Ollama when FAQs don’t match. See plans.

Get started

The embed is one script tag

Paste this before </body>. WordPress, React, and the rest live under Admin → Embed.

No plugin required. Works on any site you can edit.

See the full walkthrough

index.html 
<script src="https://app.jibuchap.com/widget.js"
        data-tenant="your-workspace" async></script>

Widget live in minutes