How teams answer
every question from their FAQs

Everything you need to deliver instant, accurate support — grounded in your knowledge base, with humans when it matters. Resolve up to 60% of questions automatically · 14-day free trial

Free 14-day trial · No credit card required

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Trusted by teams at

From campus help desks to SaaS support — teams ship faster with jibuchap.

    AI automation

    Deliver on-point answers from your FAQs

    Answer customer questions 24/7. jibuchap learns from your knowledge base and help center — so every response is grounded in your content, not guesswork.

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    Omnichannel inbox

    Support customers on multiple channels

    Your customers are everywhere. Now your inbox is too. One AI handles support across your website, email, WhatsApp, Messenger, and Instagram.

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    Agent handoff

    Hand off to humans seamlessly

    Let your FAQ bot handle the routine questions. Your team jumps in when a conversation needs a real person.

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    Test and implement with speed and confidence

    Import your knowledge, test with real questions, and go live the same day — no developer required.

    Step 1

    Import your knowledge

    Upload FAQs from CSV, paste content, or use templates. jibuchap builds a searchable knowledge base in minutes.

    Proven win: Most teams start by importing their existing FAQ page or help docs.

    Step 2

    Test and go live

    Customize your widget, ask real questions, and embed with one script tag. Watch jibuchap handle chats on day one.

    Proven win: Start with your top 20 repetitive questions — that's where you'll see impact fastest.

    Step 3

    Scale what works

    Add channels, automations, and team members as you grow. Turn unanswered questions into new FAQs automatically.

    Proven win: Teams connect Slack alerts and agent handoff once auto-resolve hits 40%+.

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    Integrations & automations

    All your support workflows in one place

    Enhance your AI support platform with automations, alerts, and plug-and-play integrations for the channels your team already uses.

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    Auto-reply from FAQ Knowledge base
    Send fallback alert Slack
    Hand off to agent Agent inbox
    Route inbound mail Email
    Notify staff WhatsApp
    Explore jibuchap

    One platform. Every part of support.

    Pick a topic below — widget, inbox, knowledge base, pricing, and more.

    Features

    Everything your team needs to launch and scale

    FAQ import, multi-workspace admin, analytics, omnichannel inbox, and bring-your-own AI — in one dashboard.

    Widget · matches the live demo above

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    Why jibuchap

    Grounded AI, not guesswork

    Every answer comes from your knowledge base. Transparent, editable, and built for real handoffs.

    • 60% questions auto-resolved
    • 0 hallucinated policy answers
    • 1 script tag to go live
    Why teams switch
    How it works

    Live in four steps

    Upload knowledge, customize your widget, test with real questions, embed anywhere.

    1. 01 Upload FAQs
    2. 02 Customize
    3. 03 Test
    4. 04 Embed
    See the full walkthrough
    Pricing

    Start free, scale when ready

    Transparent plans for solo sites, growing teams, and agencies — no per-seat surprises.

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    FAQ

    Answers before you ask

    Setup, models, self-hosting, escalation paths — the details teams care about.

    Read all FAQs
    Results

    Join teams who trust jibuchap

    Resolution rates, setup speed, and satisfaction scores — from teams who run jibuchap in production every day.

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      Frequently asked questions

      Quick answers about setup, models, channels, and pricing.

      What is jibuchap?

      jibuchap is an embeddable AI chatbot that answers customer questions from your FAQ library. It runs on your site, learns from your content, and escalates to humans when needed.

      How is this different from a basic chatbot?

      Basic chatbots match keywords. jibuchap uses semantic search and LLMs to understand intent, maintain conversation context, and give accurate answers grounded in your knowledge base.

      Can I use my own AI model?

      Yes. Connect OpenAI, Anthropic, or a local model via Ollama. You control API keys, model choice, and per-conversation costs.

      What channels does jibuchap support?

      Web widget, email, WhatsApp, Facebook Messenger, and Instagram — all routed into one agent inbox with shared conversation history.

      How long does setup take?

      Most teams go live in under 5 minutes: import FAQs, customize the widget, paste the embed snippet. See our how it works guide.

      Is there a free trial?

      Yes — every plan includes a 14-day free trial. No credit card required. Sign up free to get started.

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