One AI agent. Every conversation.

Answers from your FAQs — across website chat, WhatsApp, Instagram, email, and Messenger.

Website WhatsApp Instagram Email Messenger

Live now Next: SMS

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Built for teams that put customer conversations first

Campuses, clinics, shops, and growing support teams use jibuchap to answer the questions they already wrote down — and hand off the rest.

jibuchap has transformed how we handle the same questions every week. People get answers instantly — even outside working hours — and our team only steps in when it matters.

Grace Wanjiku Customer Support Lead · Education

FAQ-grounded replies teams can stand behind

Always on from your FAQs

Most repeat questions get an instant, on-brand reply — your team stays free for the odd cases.

  • 24/7 coverage Always on, always grounded in your docs.
  • Faster first replies From minutes of typing to seconds of lookup.
  • Happier handoffs When a person is needed, the full thread is already there.

Wherever your customers message you, jibuchap is there.

  • WhatsApp
  • Instagram
  • Website
  • Messenger
  • Facebook
  • Email
Why teams switch

Fast replies that still come from your docs

Hours, refunds, shipping, parking — the questions you already wrote down. jibuchap answers those so your team isn’t typing them again.

  1. FAQ-grounded replies

    Replies come from your FAQ library, not from a model filling in the blanks.

  2. Live in minutes

    Upload your FAQs, drop in one script, and the widget can go live the same afternoon.

  3. Omnichannel inbox

    Website chat, email, WhatsApp, Messenger, and Instagram sit in the same inbox.

  4. Human handoff

    When a chat needs a person, they see the whole thread — not a cold start.

  5. Your models, your host

    On Pro, plug in your own OpenAI or Anthropic key. Or run the Docker image on a server you control.

The problem

The same question, five inboxes

Someone asks about hours on the website, WhatsApp, and Instagram. Nobody shares a FAQ, so three people type three slightly different answers. Then the FAQ goes stale anyway.

Who it's for

If you answer the same questions every week

Campuses, clinics, shops, agencies, and SaaS teams all have a pile of repeats. That’s the work jibuchap is for.

01 05
Students walking through a campus courtyard
Education

Education Help desks, libraries, and student services.

Product tour

Inbox, knowledge base, and analytics

Widget, inbox, knowledge base, analytics — click through the tabs.

AI automation

It answers from your FAQs, not a made-up paragraph

Ask a refund question and it should quote your refund policy. That’s the bar. If it can’t find one, the miss goes to unanswered so you can add the FAQ.

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Omnichannel inbox

Website, WhatsApp, and email in one inbox

People don’t stay on one channel. Neither should your replies. Website chat, email, WhatsApp, Messenger, and Instagram land in the same place, with the same history.

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Agent handoff

When they need a person, they get a person

Let the FAQ bot take the repeats. Your team steps in with the thread already there — no “sorry, can you say that again?”

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Get started

One script tag. Live in minutes.

Upload a handful of FAQs, paste this before </body>, and the widget can start answering. You don’t need an engineer on the call.

No plugin required. Works from a laptop or a phone.

See the full walkthrough

index.html 
<script src="https://app.jibuchap.com/widget.js"
        data-tenant="your-workspace" async></script>

Widget live in minutes

Integrations & automations

Canned replies, alerts, and the tools you already use

Set a keyword rule, ping Slack when something falls through, or send a canned reply. It’s in the same admin as the chatbot — not a second product.

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Auto-reply from FAQ Knowledge base
Send fallback alert Slack
Hand off to agent Agent inbox
Route inbound mail Email
Notify staff WhatsApp
Explore jibuchap

Pricing, setup, and the rest of the product

If you want the long version, these pages have it.

Testimonials

What teams say after they stop guessing

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We run support chat for twelve clients from one login. A new workspace takes ten minutes. The script tag is the whole install.

Marcus Webb Founder, SupportStack Agency

Setup, WhatsApp, billing, and your own model

The six we hear first. Everything else is on the FAQ page.

01What is jibuchap?

It’s a website chatbot that answers from your FAQ library. Same inbox for email and WhatsApp. If it can’t help, a person on your team can take the thread.

02How is this different from a basic chatbot?

Most chat widgets match a keyword or invent a paragraph. jibuchap searches the FAQs you wrote. It keeps the conversation, and it can pass the whole thing to a human instead of making something up.

03Can I use my own AI model?

On Pro, yes. Plug in OpenAI, Anthropic, or a local Ollama model for the cases your FAQs don’t cover. You keep the API keys. See plans.

04What channels does jibuchap support?

The website widget, plus email, WhatsApp, Facebook Messenger, and Instagram, all in one agent inbox.

05How long does setup take?

Most people paste the snippet the same afternoon. Import a handful of FAQs, change the color, try a question. The how it works page walks through it.

06Is there a free trial?

Every plan has a 14-day trial. You don’t need a card to start. Create a workspace.

Still have questions? View all FAQs